Return and Refund Policy

Return and Refund Policy

Chique Return & Refund Policy

Return & Refund Policy

Thank you for shopping at Chique Solutions and/or ono our website at www.chiquesolutions.com.au.  If you are not entirely satisfied with your purchase, we’re here to help.

Clinic Treatments

Please note that refunds are not available for change of mind. Pre-purchased treatments and treatment packages are non-refundable and non-transferable.

Product Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Product Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within seven days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us or wish to request a refund for a clinic service, please contact us.